Computerized Collection System
Our state-of-the-art computerized collection system gives you unparalleled reporting on your accounts. Benefits of our new system include:
- Detailed Activity Reports
- Instant access to detailed Individual Account Information
- Monthly, semi-monthly or weekly statements of all collection activities
- Payments along with your check for amounts collected, less our commission.
New Collection Software
The collection software currently utilized at Fidelity is the industry leader in user-friendly applications. It is the CollectOne --"Tiger" developed by Collection Data Systems (CDS) in Simi Valley, California. This is a 32-bit operating system for Windows 95/98/NT and allows us to interface with virtually every application in use today.
The quality of our computer system allows us to bring the latest collection technology directly to the employee and collector workstation. The increased functionality has resulted in much more money being recovered for our clients.
We have an "ACCESS!" Predictive Dialer that is online and available for use by each collector. Our collection staff can create campaigns and dial them without moving from the collector's work area.
Contact us today by phone, fax or click here to send us e-mail.
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Corporate Offices
216 S. Louise Street
Glendale, California 91205
or PO Box 3963
Glendale, California 91221
Toll Free 800.440.1981
Telephone 818.502.1981
Fax 818.502.1979
info@fcscollect.com
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Ventura Branch Office
4587 Telephone Road, Suite 212
Ventura, California 93003
or PO Box 7599
Ventura, California 93006
Toll Free 888.440.1981
Telephone 805.477.7447
Fax 805.650.0790
ventura@fcscollect.com
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