PUBLISHED IN BECKER’S ASC
September 23, 2013 – Ambulatory surgery center leaders often assume acquiring bad debt is part of doing business. However, it isn’t a necessary byproduct of the industry. Clint Sallee, CEO of Fidelity Creditor Service discussed the misconceptions about bad debt and how ASCs can avoid it in the future with Becker’s ASC editor Laura Miller.
In the article, Sallee stressed the importance of four steps:
- Gather proper information upfront;
- Develop proper steps for recovering payment;
- Know when to escalate accounts that remain unpaid; and
- In some cases perform front-end credit reviews.
Bottom line: Waiting to collect on bad debt, or doing nothing to recover debt, is one of the worst things you can do. “The longer a claim remains unpaid, the more difficult it will be to collect on, says Sallee.”